Based on 416 reviews
5 Stars

Love them.

Great Present 🎁

So happy with my hello kitty pendant & chain. I absolutely adore it!

Wonderful gift

Bought this as a gift for friend, I ordered silver and was sent gold. Due to the timing of things, I didn’t have a chance to wait for the correct item to be sent for the mistake that happened (custom items take a lot of time to perfect).

I thought the gold was really pretty and hoped my friend would like it too even she wears silver majority of the time. I bought a longer chain for it as well cause the one sent (16in) looked it fit a child’s neck rather than an adults.

When I gave her the gift, she LOVED it so this was a positive mistake that happened. Thank you Koanga team for making my friend’s birthday! 🙂

The only thing I want to mention is to be mindful of what is ordered for custom items (sending gold when silver was ordered.) especially since they take a lot of time to make; not all customers would have a positive experience getting a mix up like that.

Keep up the great work!



Heart Cuban

I love my chain it’s so icy

Love it! So pretty!

I ordered my chain two months ago whn will i receive it smh bad service never again

We sincerely apologize for the delayed shipment. Unfortunately, your items were misplaced in our warehouse. We've located the custom necklace and promptly shipped it. It shows delivered. We hope you love it.

Loving it!

I really adore Koanga’s jewelry! The quality is always excellent and their jewelry really sparkles whenever the light hits it. Looking forward to purchasing more products from you all!

Hi Channing,

Thank you for your honest review! We are so happy you love your new jewelry pieces. Thank you for choosing us and shopping with us again!

Best Regards
Koanga Team

Iced out hello kitty

Gorgeous but the chain won’t fit into the charm because of the clasp

Hi Nicole,

Thank you for your honest review. We are so sorry to have heard that. We have contacted you through email and are awaiting your return package. Once we receive it, we will ship out the new necklace to you.

Koanga Team

Very nice

Absolutely loved it

Hi Shaneese ,

Thank you for your review! We are so happy you love your custom necklace! Thanks for shopping with us.

Best Regards
Koanga Team

Came exactly how it was advertised. Sizing was small,but added an extender to it& ot fits perfect now.

Runs top small

I ordered a size 8 and I have a small wrist, the bracelet is too small and does not fold around your wrist like a normal bracelet should in order to fasten it. I was afraid it would break trying to get it to even wrap around my wrist to try it on. I reached out to the company via email to see about returning it or exchanging it for the size 9 and still haven’t heard back from them.

Hi Sharlethia,

Thank you for your honest review! We have contacted you via email to exchange for your bracelet. We have also sent you the return label and are currently awaiting your return package. Once again, we appreciate your choice to shop with us!

Best regards
Koanga Team

Hello Kitty

Love it! Saving it for my grandchild for Christmas.

Hi Donna,

Thank you for your review! We hope your grandchild would love this cute hello kitty necklace! Thanks for shopping with us.

Best Regards
Koanga Team

Very Nice, but Too small

Didn’t realize my wife have the neck of a NFL linebacker, just kidding, but it was a little smaller than expected is there any possible way to exchange for bigger size. It is a beautiful piece, just need it to be a little longer

Hi Kevin, Thanks for your review! we reached out to you a couple of days ago through email. Please get back to us if you received our message. We can assist you with exchanging for a longer chain. Thanks.
Koanga Team

So beautiful

I love this necklace I got the matching bracelet and it is so pretty

Hey Sheena,
Thank you so much for taking the time to leave us a review. We are thrilled that you love the bracelet and necklace!
Best Regards
Koanga Team

Hello Kitty Pendant with chain

just love it! exactly what I wanted and looks amazing on me! Thank You

Hi Michele, Thank you for taking the time to leave us a review. We are so happy that you love your kitty necklace! Koanga Team

Too small

The chain is so small looks like a choker around my neck. Too busy to go through the return or exchange process so waste of money for me.

Hi Cornetta,
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with the size of the necklace chain. We understand how important it is for our customers to have a pleasant shopping experience.

Rest assured, we have already reached out to you via email to discuss the return or exchange process. Our goal is to make it as fast and easy as possible for you. Your satisfaction is our top priority, and we want to ensure that you are happy with your purchase.

If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you and find a solution that meets your needs.

Thank you for choosing us. We truly value your support and look forward to resolving this matter to your satisfaction.

Best regards,
Koanga Team

I love

Shipping faster then first order I love everything about them and our chains

Hi Tamars,
Thank you for your fantastic review! We're thrilled to hear that you love everything about our products, and we're delighted that the shipping was faster this time. Providing a positive shopping experience for our customers is always our top priority.

Your satisfaction means the world to us, and we truly appreciate your continued support. If you ever have any more feedback or need assistance, don't hesitate to reach out. We look forward to serving you again soon!

Thank you once again for being a valued customer. Have a wonderful day!
Koanga Team

Beautiful necklace

Necklace is excellent quality and I love it! If you release one in rose gold, I will buy again! :)

Really excited to wear this out!

Hi Channing,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the necklace and find it excellent in quality. We truly appreciate your support and enthusiasm.

Regarding your suggestion for a rose gold version, we'll definitely take that into consideration! Our team is always looking for ways to expand our collection and cater to our customers' preferences.

Once again, thank you for choosing our necklace, and we hope you enjoy wearing it out! If you have any more feedback or questions, feel free to reach out. Have a fantastic day!
Koanga Team

Overall fit

Nice anklet but too big

Hi Tee,
Thank you for your review.
Best. Koanga Team

I purchased 2. One for my daughter and one for myself. The 16" is shorter than expected. It is tight around our neck.

Hey Tanesha,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the length and fit of the 16' necklaces you purchased for yourself and your daughter.

We appreciate your understanding, and we're pleased to inform you that we have contacted you to arrange an exchange.
We will be exchanging your 16' necklaces for two 20' necklaces to ensure a comfortable fit for both you and your daughter, as we have agreed upon through email.

Your satisfaction is our top priority, and we're grateful for your review. Should you have any further concerns or questions, please don't hesitate to reach out to our customer service team. We look forward to providing you with a delightful experience.

Thank you once again for choosing our product, and we hope you and your daughter will enjoy your new 20' necklaces.

Best regards,
Koanga Team

Quality of the chain was nice just to short