I really adore Koanga’s jewelry! The quality is always excellent and their jewelry really sparkles whenever the light hits it. Looking forward to purchasing more products from you all!
Hi Channing,
Thank you for your honest review! We are so happy you love your new jewelry pieces. Thank you for choosing us and shopping with us again!
Best Regards
Koanga Team
Gorgeous but the chain won’t fit into the charm because of the clasp
Hi Nicole,
Thank you for your honest review. We are so sorry to have heard that. We have contacted you through email and are awaiting your return package. Once we receive it, we will ship out the new necklace to you.
Thanks,
Koanga Team
Absolutely loved it
Hi Shaneese ,
Thank you for your review! We are so happy you love your custom necklace! Thanks for shopping with us.
Best Regards
Koanga Team
I ordered a size 8 and I have a small wrist, the bracelet is too small and does not fold around your wrist like a normal bracelet should in order to fasten it. I was afraid it would break trying to get it to even wrap around my wrist to try it on. I reached out to the company via email to see about returning it or exchanging it for the size 9 and still haven’t heard back from them.
Hi Sharlethia,
Thank you for your honest review! We have contacted you via email to exchange for your bracelet. We have also sent you the return label and are currently awaiting your return package. Once again, we appreciate your choice to shop with us!
Best regards
Koanga Team
Love it! Saving it for my grandchild for Christmas.
Hi Donna,
Thank you for your review! We hope your grandchild would love this cute hello kitty necklace! Thanks for shopping with us.
Best Regards
Koanga Team